There is no doubting the popularity of the new Customer Success Management (CSM) roles organizations have implemented recently. Despite the popularity of the role, there is often a lack of clarity for differentiating success vs service vs sales roles.
This lack of clarity was the motivation behind GrowthPlay’s new research report “Customer Success Manager: Defining the Talent DNA for the Role.”
Download the research report to learn key CSM Talent DNA findings and learn how to:
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